These terms and conditions (“Loyalty Terms”) define the conditions of membership in the Polaroid loyalty reward program (the “Polaroid Loyalty Program”) set up and managed by Polaroid Film B.V., a Dutch limited liability company, with its office address at Hoge Bothofstraat 45, 7511Z, Enschede, registered with the Dutch Chamber of Commerce under no. 08182413, and a subsidiary of the Dutch company Polaroid B.V. (together with its affiliates, “Polaroid” or “we”) which allows members to earn loyalty reward points (“Reward Points”) to benefit from.
You must create a Polaroid account on the website of polaroid.com to obtain membership in the Polaroid Loyalty Program. Once you have created your account, you are automatically enrolled in the Polaroid Loyalty Program, and are a member.
Membership in the Polaroid Loyalty Program is free. No purchase is necessary to obtain membership.
You are only allowed to have one account per natural person. Persons who are discovered to have more than one account forfeit their Reward Points and will be unsubscribed from the Polaroid Loyalty Program.
Persons eligible for membership are limited to those natural persons, who are at least 18 years of age. If you are under 18 you may only use the Polaroid Loyalty Program with the permission of a legal representative.
We may refuse admission to any person who does not meet the requirements pertaining to the Polaroid Loyalty Program. We are not required to provide any reason in case of denial of membership.
4. Earning Points
You can earn points with every purchase on eu.polaroid.com. To receive points, you must log into your Polaroid account. For every €1 you spend on purchases, you earn 100 points. Reward points are added to a customer’s account once the order is paid.
Points are based on your order total after deduction of any discount codes (including discount codes for gift cards), but including taxes and shipping costs.
In addition, you are eligible to receive the following extra points to your account:(i) 500 points when you register a new account on eu.polaroid.com;
(ii) 10,000 points each time you refer a friend to Polaroid;
(iii) 500 points for liking the Polaroid Facebook page. This may be used one time only;
(iv) 500 points for following the Polaroid Twitter page. This may be used one time only;
(v) 500 points for following the Polaroid Instagram page. This may be used one time only.
You refer a friend by sharing your referral code. You must enter the email address of a friend who has not made a purchase yet and must be within the online shop in the same region as your account (UK, EU or the US). A referral link will be sent to your friend with a 10% off coupon. Reward Points will automatically be added to your account only if the referral friend used the link sent to them from your referral account and makes a purchase on our website.
Reward Points earned for a purchase that is then the subject of a return, cancellation, refund or declined credit card, or other credit will be deducted from your account in an amount equal to the Reward Points earned for the original transaction.
5. Redeeming Reward Points
Reward Points must be used in increments outlined in these Loyalty Terms. The maximum number of Reward Points that may be used in a single transaction is 50,000 Reward Points.
You can redeem Reward Points by clicking on the tab “Rewards Program” on your account. Click on "View rewards" in your account. You also find the Reward Points section in the dropdown menu of the person icon.
When you choose “spend your Reward Points” you will see a list of coupon values and their associated cost (in Reward Points).
You can choose the amount of Reward Points you want to redeem and receive a coupon code immediately that you can use. You will get a confirmation of the coupon code in your e-mail, which you can use during the checkout procedure in the field marked “discount”.
You can use only one discount code per transaction. Reward discount codes may not be combined with other discount codes. Reward Points accumulated on different accounts by different members may not be combined or aggregated to make purchases of products or for any other reason.
As long as the Polaroid Loyalty Program is in place, Reward Points do not expire.
Once Reward Points are redeemed and you have been assigned a discount code, we will not reapply the Reward Points to your account.
We reserve the right to change these Loyalty Terms at any time by posting revised terms on this website. You are advised to check the Loyalty Terms on this website from time to time for any updates or changes that may impact you.
We reserve the right without notice to cancel, hold, void, suspend or restrict the Polaroid Loyalty Program, your account, the redemption of Reward Points, or any aspect of the Polaroid Loyalty Program, including, without limitation, the point conversion ratio and the point expiration policy at any time.
We may revoke your membership in the Polaroid Loyalty Program if we believe or suspect fraud or abuse relating to the accrual of Reward Points or redemption of rewards.
Your Reward Points balance, as reflected in our records, shall be deemed correct. We reserve the right to determine the amount of Reward Points in your account based on Polaroid internal records related to your account. In the event of an inconsistency between the amount accrued in your account as stated on your receipt and our internal records, our internal records will control.
Reward Points are non-transferable, nonredeemable for cash, are non-refundable and are not valid outside of polaroid.com. Purchases made outside polaroid.com are not valid for point accrual.
We will make reasonable efforts to award you Reward Points as outlined above, but we are not responsible for any technical or unforeseen errors that may occur.
All Reward Points and subsequent rewards must be gained, earned, and used in accordance with the rules and guidelines in these Loyalty Terms. We have the final authority to decide whether an activity qualifies for Reward Points and / or discount codes.
We shall not be liable for any loss, expense (including, without limitation, attorneys' fees), accident, or inconvenience that may arise in connection with the use of Reward Points or discount codes, or as a result of any defect or failure of rewards save to the extent in which such damage or loss arises out of our wilful misconduct or gross negligence, except as otherwise provided by applicable laws. Nothing in this Agreement shall restrict our liability pursuant to applicable law.
You agree to not use your membership in any manner that is unlawful, misleading, deceptive, unfair, or otherwise harmful to us and/or our customers.
8. Governing Law
You agree these Loyalty Terms and all claims or causes of action arising hereunder shall be governed by and construed in accordance with the laws of The Netherlands, excluding its conflicts of laws provisions, and you agree to submit to the exclusive jurisdiction of the courts located in Amsterdam, The Netherlands, any dispute arising under these Loyalty Terms.