This is a moment in history unlike any other. As many of us spend most of our hours at home and apart, it’s never been more important to stay positive, connected and creative.

We’re still delivering Polaroid love around the world. For some countries, there may be delays in shipping because of COVID-19. Check the status of our services below.

Updated: Thursday May 6th, 2021.

Customer Service

Speak to us here if you have any questions about our products or your order.

Shipping

Find out if delays could affect you with the latest from DHL. Another carrier? Check your package tracking for updated information or get in touch with us.

Returns

We are extending our return policy to 30 days. Read the conditions here.

Our team

While our warehouses, factories, and offices are still operating, we’re taking extra precautions to ensure the safety of the people who work at Polaroid.